FAQs

All orders dispatched are free of charge in the USA. However, other than that if you are not in USA the delivery charges may apply.

After the order has been dispatched, it usually takes 4-5 working days to process your order, and it might take 9-21 days to be delivered to your location.

We do our own shoots and display only our genuine products. These products are manufactured and stitched in our own factory. We do not believe in showing pictures of other Brands to mislead our customers. However, the actual colours you see will depend on your mobile phone/ computer or laptop display quality.

We do care about our customers, and we will solve any issue with faulty items straightaway.
As soon as you discover a fault, please contact our Customer Care team with the following details:

• The order number
• The faulty item’s name and number
• A description of the fault (along with the pictures) We’ll get back to you within 24 hours, and once the details have been verified, we will send you a replacement item as soon as possible.

If your estimated delivery date has passed and you haven’t received your order, feel free to write us at contact@lyther.com

We offer 30 days money-back guarantee, so you can feel comfortable and stress-free while ordering from us. For return or exchange, feel free to email us at contact@lyther.com

Once your order is dispatched, you will be notified with the tracking details through an email. You can also track your order directly through our website by visiting this page.

Orders can be canceled before the item is shipped. However, if the product has already been dispatched, you will have to receive it and then apply for a return.

Our Jacket measurements correspond to the numbers displayed in the size chart. You can refer to the charts with confidence in order to get the perfectly sized jacket.

If you have any problem with your order, immediately contact our Customer Service Team briefing your issues. Visit our return and exchange policy page for more information.